Saturday, April 17, 2010
Creation of 173 Boulevard Saint Germain
Below is an inside look at the making of the Ralph Lauren's Saint Germain store. If you're in Paris, the shop is well worth a visit.
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My perfect world? One where experiences and products always exceed expectations and are (in a word) delightful. Here I share my thoughts about my never-ending quest to discover and create memorable customer experiences.
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On a More Positive Note...
A Call to Arms: End Difficult Discounts
Road Trip
Why Worry?
When Life Gives you Lemons...
Creation of 173 Boulevard Saint Germain
Bienvenue, Ralph!
Capitol of Cool
Service Recovery at American Airlines
Old is the New New
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